Alusteel Coating has for years been certified according to the ISO 9001:2015 standard, the internationally recognized standard for the creation, implementation and management of the Quality Management System.
At the heart of this standard and of the requirements for obtaining certification is the improvement of business processes, but above all customer satisfaction.
For this reason, ISO 9001:2015 demonstrates not only our commitment to increase production and organizational efficiency, but also our promise to our customers to provide products and services based on listening to and satisfying their needs.
The essential requirements for certification, in fact, provide for a complete analysis of the company organization, identifying all the subjects involved, the processes and the interactions between them.
The certification requires the commitment to intervene in all areas of improvement, a concrete and continuous involvement of the Top Management in the planning and implementation of the Quality Management System and, last but not least, an in-depth evaluation of the performances by monitoring the processes, measuring customer satisfaction and performing internal audits.
In summary, this standard creates a culture of continuous improvement within the company, involving all stakeholders and guaranteeing other performance standards at all levels.
Keep following us here and on our LinkedIn pages to keep up to date with news from our group and the world of coating!
